CRUSH TERMS AND CONDITIONS

  • Definitions:
    Australian Consumer Law” means Schedule 2 of the Competition and Consumer Act 2010 (Cth) and the corresponding provisions of State fair trading legislation;
    Credit Application” means any credit application between a Customer and Crush
    Delivery” or “delivered” means, as the case may be:

  • the time when the Products are sent by Crush to the Customer’s nominated address for delivery by whatever means; or

  • the time when the Product is collected by the Customer;

Intellectual Property Rights” means all intellectual property rights (whether created before, on or after the date of this Agreement and whether registered or unregistered) in respect of copyright, any patents, trademarks, logos, designs, software, domain names, business or trade name, together with marketing concepts and designs, product knowledge, training systems and materials, protection of confidential information, circuit layouts, inventions, know-how, product or business concepts, details of product development, and any other identifiable result of intellectual endeavour, whether arising under statute or otherwise or any similar industrial property right or any right to, or application for registration of, any of them;
Crush” means Crush Wine Distribution Pty Ltd (ACN 152 690 483); and
“Website” means the website with the designated URL “www.crushfinewines.com.au” and its associated services and/or functionality.

  • User agreement

    • All contracts, agreements, arrangements and dealings between Crush (and each of its subsidiaries, affiliates, associated companies, related entities, successors/parent company and assigns) and any person using the Website (“Customer” or “You”) or ordering any products (“Products”) provided and supplied by Crush to a Customer are subject to the terms and conditions of trade set out herein (“Terms”).

    • These Terms shall be deemed to be incorporated into all agreements for the supply of Products by Crush to the Customer. These Terms supersede all prior understandings, arrangements and agreements relating to such supply. In the event that there is any inconsistency between these Terms and any other communication from Crush, these Terms shall prevail unless specified otherwise in writing by Crush.

    • By visiting and/or using the Website or by ordering or purchasing any Products You agree to be bound by these Terms.

    • If You do not agree to any provisions of these Terms, You must not use the Website or make any order for Products.

    • Crush may amend these Terms at any time at its sole discretion. By continuing to use the Website or placing orders for Products, the Customer will be deemed to have accepted any revised terms published from time to time on the Website.

  • Orders

    • The advertising of any Product for sale by Crush is merely an invitation to treat and a Customer in ordering a Product is making an offer to Crush to purchase a Product from it. The agreement to sell a Product only comes into existence upon Crush’s acceptance of a Customer’s order, which occurs when Crush dispatches the Product ordered to the Customer.

    • By placing an order to purchase a Product, You acknowledge that You:

  • are over eighteen (18) years of age;

  • are making an offer to Crush to purchase a Product; and

  • the offer does not constitute a binding contract with Crush.

    • An offer made by a Customer is open to acceptance by Crush. Acceptance by Crush of your offer to purchase a Product will occur at the time the Product the subject of the offer is dispatched. You may cancel your order only if Crush has not commenced processing it.

    • Crush reserves the right to accept or reject a Customer’s order for any reason, including;

  • an incomplete Customer order;

  • the information contained in any advertisement of a Product being incorrect; or

  • the unavailability of the Product.

    • In the event that Crush exercises its rights to reject a Customer’s order, it will refund any amount paid by the Customer in respect of the cancelled order.

  • Australian & International Sales

    • Crush will ship Products Australia-wide. All shipping costs will be borne by the Customer.

  • Price

    • The price for Products, delivery and other charges shown are in Australian dollars and exclude GST and a Wine Equalisation Tax of 29% where applicable and unless specified otherwise.

    • The price for Products are subject to change without notice at Crush’s sole discretion.

    • Crush reserves the right to change the quoted Price in the event that the Customer’s order is varied.

  • Payment

    • At Crush’s sole discretion, Crush may provide the Products to the Customer on credit under these Terms and/or a Credit Application.

    • At Crush’s sole discretion, the Customer may be required to pay a deposit on the price of the Products.

    • The due date for payment of the price of the Products will be:

• the date specified in the invoice(s) or other form(s) provided by Crush to the Customer; or

  • if no such date is specified, within the time frame prescribed by the Credit Application.

    • The Customer must pay all money due to Crush without deduction or set off and must not withhold any payment on the grounds of alleged non-performance by Crush of its obligations or for any other reason.

  • Delivery of product

    • Subject to these Terms, upon acceptance of an offer Crush will supply to a Customer the Products specified in an order confirmation which will be delivered to the Customer and relate to an order which the Customer has placed with Crush.

    • Crush may provide an estimated time for dispatch and Delivery of the Products, however is not bound by the estimate provided. Crush will not be liable for any loss or damage suffered by the Customer due to a failure by Crush to meet the estimated Delivery time.

    • All Products will be Delivered to the Customer at the Delivery address provided by the Customer.

  • Risk and Title

    • The Customer accepts upon Delivery all risk for loss or damage to the Products whether caused by the Customer or not, and the Customer indemnifies Crush against all claims, demands, suits and actions for loss or damage caused by or arising from the handling, transport, storage, display, installation, neglect or use of the Products after the Customer has taken possession of the Products. Risk in the Products will remain with the Customer at all times after Delivery.

    • Crush retains ownership of the Products until payment is received in full from a Customer and the Customer shall hold the Products as bailee for Crush.

    • The Customer is only authorised to sell the Products (or any portion of them) to third parties as the fiduciary agent of Crush provided that there shall be no right to bind Crush to any liability to such third party by contract or otherwise. All payments (direct or indirect) received from such third parties by the Customer for the Products (or any portion of them) shall be held on trust for Crush pursuant to the fiduciary relationship.

    • In the event that the Customer incorporates or transforms the Products (or any portion of them) into any other goods or products produced by the Customer (or a third party), then the Customer must hold a proportion of any payment ("relevant proportion") received by the Customer for such goods or products on trust for Crush. The Customer acknowledges that the relevant proportion shall be equal to the dollar value of the Products incorporated or transformed and the Customer further acknowledges that any part payment (not exceeding the relevant proportion) received by the Customer for such goods or products is received as payment first of the relevant proportion.

    • Crush is irrevocably authorised to enter any premises where the Products are kept, and to use the name of the Customer and to act on its behalf, if necessary, to recover possession of the Products without liability for trespass or any resulting damage.

  • Returns

    • Returns may be accepted in Crush’s sole discretion subject to these Terms and any other conditions stipulated on the Website from time to time.

    • The Customer is responsible for return shipping costs.

  • Personal Property Securities Act 2009 (Cth) (‘PPSA’)

    • The Customer agrees that Crush will have a Purchase Money Security Interest (as defined in the PPSA) in any Products supplied to the Customer under these Terms or any related order or contract. Crush may register any security interest contemplated by these Terms and/or any related order or contract on the PPS Register (as defined in the PPSA). The Customer agrees to supply Crush with any information, provide Crush with all necessary assistance and take any steps Crush requires for the purposes of perfecting and enforcing such security interest.

    • The parties agree that where Crush has rights in addition to those under Chapter 4 of the PPSA, those rights will continue to apply. The Customer contracts out of and waives its rights to receive notices under the following provisions of the PPSA: sections 95, 120, 121(4), 123. 125, 129, 130, 134 and 135(2). The Customer contracts out of and waives its rights as a grantor and/or a debtor to redeem the goods under section 142 of the PPSA or reinstate the collateral under section 143 of the PPSA, and to the extent permitted by law waives its right to receive a notice of any verification statement under section 157 of the PPSA.

    • The Customer(s) agree(s) to notify Crush in writing within seven (7) days of any change to:

  • its business or corporation structure; and

  • the legal status of the account trading name.

  • Statutory Conditions and Warranty

    • Consumer Notice: Crush Products and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms purports to modify or exclude the conditions, warranties, guarantees and undertakings, and other legal rights, under the Australian Consumer Law and other laws which cannot be modified or excluded.

    • Where any law implies a warranty into this agreement which may not be lawfully excluded then to the extent allowed by law (“Warranty”), any liability imposed upon Crush in respect of a breach of warranty will at its option be limited to:

  • in the case of Products:

  • the replacement of the Products or the supply of equivalent Products;

  • the repair of the Products;

  • the payment of the cost of replacing the Products or of acquiring equivalent Products;

  • the payment of the cost of having the Products repaired; or

  • refund of the price of the Products.

  • in the case of services:

  • the resupply of services;

  • the payment of the cost of resupply of the services; or

  • the refund of the price paid for the services.

• Warranties do not apply where the Products are acquired for rental, hire or other commercial purpose.

    • To the extent permitted by law, the following are not covered by Warranty unless otherwise specified in the particular warranty relevant to the Product purchased:

  • failure or defect resulting from improper care or use;

  • normal wear and tear;

  • Products purchased second hand or from an unauthorised distributor;

  • faulty or incorrect assembly of the Products by the Customer; and

  • any modification or alteration not conducted or authorised by Crush.

    • To the extent permitted by law, Crush shall not be liable for any indirect or consequential damage, losses or expenses suffered or incurred by the Customer, howsoever caused.

    • To issue a Warranty claim, the Customer will be required to:

  • contact Crush within 14 days of Delivery (Notification Period), by email to admin@crushfinewines.com.au;

  • return the Product to Crush;

  • present the receipt as proof of purchase;

  • identify the defect in the Product; and

  • present Product for inspection on request. 

The Notification Period may be extended by Crush at its sole discretion upon request by a Customer.

    • Except if and to the extent the law requires otherwise, replacement of Products or refund of purchase price and reimbursement of freight costs will not be made until the original Product to which the Warranty claim relates is received by Crush and your Warranty claim is verified. If a Warranty claim is verified, Crush will endeavour to make the refund or replacement within 28 days of the completion of such verification.

    • Crush will not refund or replace a Product where in its sole and reasonable opinion the Product has subsequent to Delivery become of unacceptable quality due to fair wear and tear, misuse, using it in an abnormal way or failure to take reasonable care.

    • Crush may at its sole discretion meet the reasonable shipping expenses incurred by the Customer in making a successful Warranty claim. Customers are liable for any transportation costs if the Product is not found to be faulty.

  • Limitation of Liability

    • Except as expressly set out in these Terms and the Australian Consumer Law, Crush makes no warranties or other representations in relation to the supply of Products to the Customer. Crush’s liability in respect of these warranties, representations, undertakings and guarantees is limited to the fullest extent permitted by law.

    • You acknowledge and agree that:

  • to the maximum extent permitted by law, Crush will not be liable to the Customer or any other person under any circumstances for any loss or damage suffered or incurred by the Customer or for any injury or death to any person, or for any indirect, incidental or consequential damages sustained or incurred by the Customer, whether such liability arises directly or indirectly as a result of:

  • any negligent act or omission or wilful misconduct Crush or its employees or agents;

  • the supply, performance or use of any Products; or

  • any breach by Crush of its obligations under these Terms,

  • no other term, condition, agreement, warranty, representation or understanding (whether express or implied) in any way binding upon Crush, other than these Terms, is made or given by or on behalf of Crush; and

  • the Customer is solely responsible for making an assessment that any Product is reasonably fit for the Customer’s intended purpose and required use, and such purpose or required use is in accordance with all applicable laws.

    • Crush will endeavour to provide Products and any services which it may provide to a Customer with due care and skill but does not warrant that any services will be provided without fault or disruption. To the extent allowed by law, Crush excludes all liability to a Customer or anyone else for loss or damage of any kind (however caused or arising) relating in any way to the Website including, but not limited to, loss or damage a Customer might suffer as a result of:

  • errors, mistakes or inaccuracies on the Website;

  • a Customer acting, or failing to act, on any information contained on or referred to on the Website and/or any linked website;

  • personal injury or property damage of any nature resulting from a Customer’s access to, and use of, the Website;

  • any unauthorised access to or use of Crush’s secure servers and information of any kind stored on those servers;

  • any interruption or cessation of transmission to or from the Website;

  • any computer bugs, viruses, Trojan horses or other harmful code or communications which may be transmitted to or through the Website by any third party; and

  • the merchantability or fitness for any purpose of any product or service of any website linked to or advertised on the Website. Crush does not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party through the Website or any linked website or any products or services featured in any banner or other advertising. Crush will not be a party to or in any way responsible for monitoring any transaction between a Customer and a third party provider of products and services.

  • Information on this Website

You agree to make your own enquiries to verify information provided and to assess the suitability of Products before You place a purchase order with Crush. Crush is not responsible for any typographical, technical, or descriptive errors of products on the Website. If Crush becomes aware of the existence of such an error it will do all things reasonably necessary to rectify such an error. To the extent permitted by the Australian Consumer Law, Crush will not be liable to any Customer for any loss or damage arising out of a Customer’s reliance upon any typographical, technical, or descriptive errors of products on the Website.

  • Links to third party websites

The Website may include links to other websites, content or resources. These linked websites, content or resources may be operated by third parties and Crush may have no control over the operation of such websites. The existence of these links does not imply that Crush endorses the linked website, content or resource. You acknowledge that Crush has not reviewed any of these third party websites, content or resources and are not responsible for the material contained therein.

  • Intellectual Property

    • The Customer’s purchase of a Product does not confer on the Customer any assignment of any Intellectual Property Rights that subsists in any of the Products or any other materials supplied by Crush, and the Customer agrees that it will not assert any rights in, or challenge Crush’s title to, those Intellectual Property Rights.

    • Crush makes no representation or warranty to the Customer of any kind, express or implied that the Products will not infringe any intellectual property rights of a third party.

    • The Customer acknowledges that Crush retains ownership of all rights, title, interest and goodwill in the Intellectual Property Rights that subsists in any of the Products or any other materials supplied by Crush (including user guides, instruction manuals and other documents).

    • Crush grants to the Customer, and the Customer accepts, a personal non- exclusive licence to use the Intellectual Property Rights that subsists in any of the Products or any other materials supplied by Crush (including user guides, instruction manuals and other documents) for the purposes of these Terms.

    • The Customer shall not be permitted to assign, transfer or sub-licence any of the rights granted to it by Crush to any related party or any unrelated third party without the express consent in writing of Crush. Crush may withhold such consent in its absolute discretion or may grant consent on such terms as it considers fit.

    • The Customer shall not re-publish, transfer, copy, reproduce or post on the internet any of Crush’s materials without Crush’s prior written consent.

    • In addition to any other remedies available to Crush under these Terms or otherwise, any unauthorised use, alteration, modification, reproduction, publication, disclosure or transfer of the Intellectual Property Rights will entitle Crush to any available statutory or equitable remedy against the Customer.

    • The copyright in the Website, copy, images, logos, indicia, text, content, and unique method of showcasing products is owned by Crush. The domain name www.crushfinewines.com.au or any of the trademarks, logos or other material in which intellectual property rights subsist may not be used in advertising or publicity pertaining to distribution of this information without Crush’s prior written consent.

    • Trade marks used on the Website which are owned by third parties are used with express permission and remain the intellectual property of the third party.

    • You may not modify or copy the layout or appearance of the Website nor any computer software or code contained in the Website. You may not decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the Website.

    • If You correspond or otherwise communicate with Crush, You grant to Crush an irrevocable, perpetual, non-exclusive, royalty-free, world-wide licence to use, copy, display and distribute the content of your correspondence or communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing testimonials on the Website and developing your ideas and suggestions for improved products or services Crush provides.

  • Colours & Images

    • Crush has endeavoured to display as accurately as possible the colours of the Products shown on the Website. However, because the colours You see will depend on your monitor, Crush does not guarantee that your monitor’s display of any colour will be accurate.

    • Images contained on the Website are for illustration purposes only.

  • Transfer and Assignment

In the event that Crush merges, sells or otherwise undergoes a change control of its business or the Website to a third-party, it reserve the right, without giving notice or seeking consent, to transfer or assign the personal information, content and rights that it has collected from You and any agreements between You and Crush.

  • Privacy and personal information

    • Crush does not collect personal information if You only browse this Website.

    • Crush’s computer server may record details about any computer which is used to access the Website (such as the IP address, operating system and browser type), the date and time of access, and details of the information downloaded.

    • When Crush does collect personal information for the purposes of considering a Credit Application or a Customer’s order, its usual practice is to collect this information directly from the Customer. Such information will be collected via the placement of an order for a Product. Personal information may include a Customer’s name, postal address, telephone number and email address.

    • A Customer’s personal information will only be used for the purposes for which You provide it and for Crush internal management purposes. You agree to Crush using your email address to send You messages concerning your any orders You place and information about the Products. If You would prefer not to receive promotional or other material from us, please advise Crush accordingly.

    • In the event that a Customer wishes for Crush to approve a Credit Application,

  • The Customer/ Guarantor(s) agree(s) that Crush may obtain from a credit report agency a credit report containing person credit information about the Customer/ Guarantor(s) with credit providers either named as trade referees by the Customer/ Guarantor(s) or named in a consumer credit report issued by a credit reporting agency provided by Crush.

  • The Customer/ Guarantor(s) agrees that Crush may exchange information about the Customer/ Guarantor(s) with those credit providers either named as trade referees by the Customer/ Guarantor(s) or named in a consumer credit report issued by a credit reporting agency for the following purposes:

  • to assess an application by the Customer/ Guarantor(s) and/or;

  • to notify other credit providers of a default by the Customer/ Guarantor(s) and/or;

  • to exchange information with other credit providers as to the status of this credit account, where the Customer/ Guarantor(s) is in default with other credit providers, and/ or;

  • to assess the credit worthiness of the Customer/ Guarantor(s).

  • The Customer/ Guarantor(s) consents to Crush being given a consumer credit report to collect overdue payment on commercial credit.

  • The Customer/ Guarantor(s) understands that their information exchanged can include anything about the Customer’s credit worthiness, credit standing, credit history or credit capacity that credit providers are allowed to exchange under the Privacy Act 1988 (Cth) (Privacy Act).

  • The Customer/ Guarantor(s) agrees that personal credit information provided may be used and retained by Crush for the following purposes and for other purposes as shall be agreed between the Customer/ Guarantor(s) and Crush or required by law from time to time;

  • by Crush, its agents or distributors and/or;

  • analysing, verifying and/or checking the Customer/ Guarantor(s)’s credit, payment and/or status in relation to the provision of Products and/or;

  • processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Customer/Guarantor(s) and/or;

  • enabling the daily operation of the Customer/Guarantor(s)’s account and/or the collection of amounts outstanding in the Customer/Guarantor(s)’s account in relation to the Products.

  • Crush may give information about the Customer/Guarantor(s) to a credit reporting agency for the following purposes:

  • to obtain a consumer credit report about the Customer/Guarantor(s);

  • allow the credit reporting agency to create or maintain a credit information file containing information about the Customer/Guarantor(s).

  • The information given to the credit reporting agency may include:

  • personal particulars, the Customer/Guarantor(s) name, address, previous addresses, date of birth, names of employer, driver’s licence number;

  • details concerning the Customer/Guarantor(s) application for credit or commercial credit and the amount requested;

  • advice that Crush is a current credit provider to the Customer/Guarantor(s);

  • advice of any overdue accounts, loan repayments, and/or any outstanding monies owning which are overdue by more than sixty (60) days, and for which debt collection action has commenced;

  • that the Customer/Guarantor(s) overdue accounts, loan repayment and/or any outstanding monies are no longer overdue in respect of any default that has been listed;

  • information that, in the opinion of Crush, the Customer/Guarantor(s) has committed a serious credit infringement, fraudulently or shown intention not to comply with the Customer/Guarantor(s) credit obligations;

  • advice that cheques drawn by the Customer for one hundred dollars ($100) or more have been dishonoured more than once; and

  • that credit provided to the Customer/Guarnator(s) by Crush has been paid or otherwise disregarded.

    • Crush will not provide any Customer information to government agencies, organisations or anyone else unless:

  • you have consented to Crush providing such information;

  • Crush has notified You that it will be providing your information;

  • the provision of your information is required or authorised by law;

  • the provision of your information will prevent or obviate a serious and imminent threat to a person’s life or health; or

  • the disclosure is reasonably necessary for law enforcement.

    • You may request that Crush remove your personal information from its database by emailing Crush or using the contact form on the Website.

    • Pursuant to the Privacy Act You have a right to request access to your personal information held by Crush. You may do this by sending an email to admin@crushfinewines.com.au;

  • Indemnity

You will at all times indemnify, and  agree to keep indemnified, Crush and its directors, officers, employees and agents from and against any loss (including reasonable legal costs and expenses on a full indemnity basis) or liability incurred or suffered by You or by Crush arising from any claim, demand, suit, action or proceeding by any person against You or against Crush where such loss or liability arose out of, in connection with or in respect of your conduct, or breach of these Terms, including any costs of enforcement.

Waiver

If Crush does not exercise or enforce any right or provision under this agreement, it will not constitute a waiver of such right or provision. Any waiver of any provision under this agreement will only be effective if it is in writing and signed by Crush.

  • Force majeure

If the performance of Crush’s obligations under these Terms is prevented, restricted or affected by force majeure including strike, lock out, raw material shortage, breakdown of plant, transport or equipment or any other cause beyond the reasonable control of Crush, Crush will not be liable for any loss or damage suffered by the Customer or any other person and Crush will endeavour to give the Customer written notice if the force majeure event has continued unabated for thirty (30) days. 

  • Applicable law

    • These Terms and any agreement between Crush and a Customer will be governed by and interpreted in accordance with the laws of Victoria, Australia. You irrevocably submit to the non-exclusive jurisdiction of the courts of the State of Victoria, Australia.

    • If any part of this agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of these Terms or any agreement between Crush and its Customers the severed part will not affect the validity and enforceability of any remaining provisions.